How to Withdraw at LUCKYTOWN PLUS - Complete Guide

Why Withdraw at LUCKYTOWN PLUS Is Secure and Convenient

Withdrawing your winnings from LUCKYTOWN PLUS is a straightforward process that can be completed in just a few taps from within the app. Before you make your first withdrawal, there are a few important requirements and limits you should be aware of to ensure a smooth and successful transaction.

The minimum withdrawal amount is MYR 50.00 per transaction and the maximum withdrawal amount is MYR 20,000.00 per transaction. You are allowed a maximum of 20 withdrawal requests per day. Your current account balance must be sufficient to cover the withdrawal amount you request. All withdrawals are processed within 30 minutes and credited directly to your registered Malaysian bank account.

LUCKYTOWN PLUS Withdrawal - Full 7-Step Guide for LUCKYTOWN Members Who Want to Cash Out

Step 1: Open the App and Tap Me

Open the LUCKYTOWN PLUS app on your smartphone. On the main home page, locate the bottom navigation bar which contains four icons: Home, Contacts, Promotion, and Me. Tap on the Me icon at the bottom right corner of the screen to enter your personal account dashboard where all your account settings and transaction options are available.

Step 2: Select Deposit / Withdrawal

Once you are on your personal account page, you will see a full overview of your account details including your Cash balance, Chip balance, LT Coin, and VIP level. Below your balance summary, there is a row of quick action icons including Helpdesk, Top Up / Withdraw, Transfer, Currency Exchange, Bank Account, VIP, Pull Out All Credit, and Setting. Tap on the Top Up / Withdraw icon to proceed to the transaction management page.

Step 3: Switch to the Withdraw Tab and Select Withdrawal Method

On the Top Up / Withdraw page, you will see two tabs at the top: Top Up and Withdraw. Tap on the Withdraw tab to switch to the withdrawal section. Once on the Withdraw tab, you will see two withdrawal method options available: Withdraw and Withdraw USDT. For standard Malaysian bank withdrawals, tap on the Withdraw option which is represented by a bank icon.

The withdrawal page will display important transaction information including the minimum withdrawal amount of MYR 50.00, the maximum withdrawal amount of MYR 20,000.00, the daily withdrawal limit of 20 transactions, and your current account balance. You will also see a fraud prevention notice reminding you that your bank holder name must match your deposit account name. Read this notice carefully and tick the I have read and agree checkbox before proceeding.

Step 4: Select Your Registered Bank Account Name

Tap on the Account Name field to open the Bank Account selection panel. Your registered bank accounts will be displayed in the panel. Select your preferred bank account from the list by tapping on it. In the example shown, the account displayed is Lucky Town Plus under AmBank M with the last four digits of the account number showing as 7978. Once you tap on your desired bank account, the Account Name field will be populated automatically with your registered account details.

Step 5: Enter the Withdrawal Amount and Click Next

After selecting your bank account, the withdrawal form will display your Account Name and the associated Bank name automatically. Tap on the Withdraw MYR field and enter the amount you wish to withdraw. You may also tap the Max button to automatically fill in the maximum available balance for withdrawal. Ensure the amount you enter is between MYR 50.00 and MYR 20,000.00.

Before tapping Next, make sure the I have read and agree checkbox is ticked to confirm that you have read and understood the fraud prevention notice. This notice states that your bank holder name must be the same as your deposit account name to prevent fraud and protect your funds. Once the checkbox is ticked and your withdrawal amount is confirmed, tap the Next button to proceed to the security verification step.

Step 6: Enter Your Transaction PIN

For your account security, LUCKYTOWN PLUS requires you to verify your withdrawal request with your 6-digit Transaction PIN. A numeric keypad will appear on the screen prompting you to enter your transaction PIN. This is the same 6-digit trading password that you set when you first registered your LUCKYTOWN PLUS account. Enter your PIN carefully using the on-screen keypad to authorize the withdrawal.

If you have forgotten your 6-digit transaction PIN, tap on the Forgot Transaction Pin link displayed below the PIN input field to initiate the PIN recovery process. Never share your transaction PIN with anyone. Your PIN is a personal security credential that protects your account from unauthorized withdrawals. Always keep it confidential.

Step 7: Withdrawal Submitted - Pending Processing

Once your transaction PIN is verified successfully, your withdrawal request will be submitted and the system will display a Withdrawal Pending confirmation screen. This screen shows your total withdrawal amount in MYR, the destination bank details including your bank name and masked account number, your account name, account number, transaction date, and a countdown timer.

The withdrawal processing time is completed within 30 minutes. Please be patient while the LUCKYTOWN PLUS financial team processes your request. If you have not received your withdrawal after 30 minutes, please contact the LUCKYTOWN PLUS customer service team immediately via the in-app Contacts section or live chat and provide your transaction details for assistance. You may also tap the Share button on the withdrawal pending screen to share your withdrawal receipt if needed.

Withdrawal Limits and Daily Restrictions on LUCKYTOWN PLUS

Minimum and Maximum Withdrawal Amount

Each withdrawal transaction on LUCKYTOWN PLUS must be a minimum of MYR 50.00 and a maximum of MYR 20,000.00. Withdrawal requests below MYR 50.00 will not be processed by the system. If you wish to withdraw your full available balance, use the Max button on the withdrawal form to auto-fill the maximum withdrawable amount.

Daily Withdrawal Limit

LUCKYTOWN PLUS allows a maximum of 20 withdrawal transactions per day per account. This limit resets daily and applies to all standard bank withdrawal requests. If you have reached your daily withdrawal limit and need to make additional withdrawals, please wait until the next day or contact customer support for further assistance.

Withdrawal Processing Time

All standard bank withdrawal requests on LUCKYTOWN PLUS are processed within 30 minutes from the time of submission. The 30-minute processing window applies during normal operating hours. If your withdrawal has not been credited to your bank account within 30 minutes, please contact LUCKYTOWN PLUS customer service via the Contacts section in the app and provide your transaction reference for expedited processing.

Fraud Prevention Policy for Withdrawals on LUCKYTOWN PLUS

Why Your Bank Account Name Must Match Your Deposit Account Name

LUCKYTOWN PLUS enforces a strict fraud prevention policy that requires all withdrawal bank account holder names to match the name of the deposit account holder. This policy is designed to protect the security of all customer funds and prevent unauthorized transactions or fraudulent withdrawal attempts. If the names do not match, your withdrawal request will be rejected by the system.

Before making a withdrawal, ensure that the bank account name you have registered in the LUCKYTOWN PLUS app is exactly the same as the name associated with your gaming account. If you need to update your registered bank account details, go to the Bank Account section in your account settings or contact customer support for assistance.

How to Avoid Withdrawal Rejection

To avoid having your withdrawal request rejected, always ensure the following: your registered bank account name matches your LUCKYTOWN PLUS trading account name exactly, the withdrawal amount is between MYR 50.00 and MYR 20,000.00, you have not exceeded the daily limit of 20 withdrawals, your account balance is sufficient to cover the withdrawal amount, and you have ticked the I have read and agree checkbox before submitting. Following these guidelines will ensure your withdrawal is processed smoothly and without delay.

Withdraw USDT Option on LUCKYTOWN PLUS

What is the Withdraw USDT Option

In addition to standard Malaysian bank withdrawals, LUCKYTOWN PLUS also offers a Withdraw USDT option for players who prefer to receive their winnings in cryptocurrency. The Withdraw USDT option is available on the same Withdraw tab in the Top Up / Withdraw section. If you wish to withdraw via USDT, tap on the Withdraw USDT icon and follow the on-screen instructions to complete your crypto withdrawal request.

Frequently Asked Questions About Withdrawals

What is the minimum withdrawal amount on LUCKYTOWN PLUS

The minimum withdrawal amount per transaction on LUCKYTOWN PLUS is MYR 50.00. Any withdrawal request below this amount will not be accepted by the system. Make sure your account balance is at least MYR 50.00 before initiating a withdrawal.

How many times can I withdraw per day

You can make up to 20 withdrawal transactions per day on LUCKYTOWN PLUS. This daily limit applies to all standard bank withdrawal requests. The limit resets every day. If you have additional questions about your withdrawal limit, please contact LUCKYTOWN PLUS customer support.

How long does it take to receive my withdrawal

All withdrawal requests on LUCKYTOWN PLUS are processed and completed within 30 minutes. Once your withdrawal is approved by the financial team, the funds will be credited directly to your registered Malaysian bank account. If you do not receive your funds within 30 minutes, contact the customer service team immediately via the in-app Contacts section.

What should I do if my withdrawal is rejected

If your withdrawal is rejected, it is most likely because the bank account holder name does not match your LUCKYTOWN PLUS deposit account name. Check your registered bank account details and ensure the names match exactly. If the issue persists, contact LUCKYTOWN PLUS customer support through the Contacts section in the app for immediate assistance and clarification.

Need Help with Your Withdrawal

If you experience any issues or have questions about the withdrawal process on LUCKYTOWN PLUS, our dedicated customer support team is available around the clock to help. Reach out via the in-app Contacts section or live chat for prompt and professional assistance. We are here to ensure every withdrawal is smooth, secure, and processed on time.

Ready to Withdraw Your Winnings on LUCKYTOWN PLUS

Cashing out on LUCKYTOWN PLUS is fast, easy, and secure. With withdrawals processed within 30 minutes, a minimum of MYR 50, and a maximum of MYR 20,000 per transaction, getting your winnings has never been simpler. Follow our 7-step guide and withdraw with confidence today.