TNG Transfer Top Up at LUCKYTOWN PLUS - Complete Guide

Why Top Up with TNG Transfer at LUCKYTOWN PLUS?

Step 1: Tap "Me" in the Bottom Right Corner of the Home Screen

Open the LUCKYTOWN PLUS app and log in to your account. From the Home screen, locate the navigation bar at the bottom of the screen. Tap the "Me" icon in the bottom right corner to access your personal account dashboard, where all wallet management and account settings options are available.

Step 2: Tap "TopUp / Withdraw" (Deposit / Withdrawal)

On your LUCKYTOWN PLUS account dashboard, locate the row of quick-access icons and tap "TopUp / Withdraw", also labelled as Deposit / Withdrawal. This will open the Top Up and Withdraw screen where you can manage all deposits and withdrawals for your LUCKYTOWN PLUS account.

Step 3: Select "Top Up" Tab and Choose "Touch N Go (TNG)"

On the Top Up / Withdraw screen, ensure the "Top Up" tab is selected at the top. You will see several top-up method options displayed as icons, including Instant Top Up, Bank Transfer, Touch N Go, and Duit Now. Tap the "Touch N Go" icon to proceed with a TNG e-wallet transfer deposit. The screen will then display the deposit details, amount field, applicable limits, and important notices.

Step 4: Enter Your Deposit Amount (Minimum MYR20)

Tap the Amount (MYR) field and enter the exact amount you wish to deposit into your LUCKYTOWN PLUS wallet via TNG transfer. The minimum deposit amount is MYR20 and the maximum is MYR20,000 per transaction. Your remaining top-up count is listed as Unlimited, meaning you can top up as many times as you need within a single day.

Important Notice: Fraud Prevention - Avoid These Keywords in TNG Transfer Remarks

When performing your Touch N Go transfer, do not include any of the following words in the remarks or reference field of your transfer, as these will trigger a stricter review and may prevent your top-up from being credited successfully: Sales / Purchases, Rent / Loan, Telecommunication station, Currency exchange, Medical supplies, Clothing supply, Electronic products, Transportation, Car parts, Motor parts, Luxury / Famous brand, Concert tickets / Coupons, Foods / Snacks / Fruits / Drinks / Books, and others. To avoid any processing delays, leave the remarks field blank or use only your LUCKYTOWN PLUS username as the transfer reference.

Step 5: Review All Notices and Tap "Next"

After entering your deposit amount, scroll down the Top Up / Withdraw screen to read all the important notices and terms listed on the page, including the fraud prevention notice and the bank holder name matching policy. Once you have reviewed all information, tap the yellow "Next" button at the bottom of the screen to proceed to the TNG transfer details page.

Step 6: Copy the LUCKYTOWN PLUS TNG Receiving Account and Transfer Funds via Your TNG App

On the next screen, you will see the LUCKYTOWN PLUS receiving account number and the referral name "Lucky Town Plus." Tap the copy icon next to the account number to copy it to your clipboard. Then open your Touch N Go e-wallet app and initiate a transfer to the displayed LUCKYTOWN PLUS receiving account for the exact amount you entered in the previous step. Make sure the transfer amount matches your submitted deposit amount exactly. Do not close the LUCKYTOWN PLUS app while performing this step, because you will need to return to it to upload your receipt.

Step 7: Screenshot Your TNG Transfer Receipt and Return to the LUCKYTOWN PLUS App

After completing your Touch N Go transfer, take a clear screenshot of the successful transaction receipt from your TNG app. This receipt is required as proof of payment for your LUCKYTOWN PLUS top-up submission. Return to the LUCKYTOWN PLUS app and navigate back to the TNG top-up screen. Tap the "Please upload receipt" area and choose your upload method, either "Take Picture" to capture the receipt using your camera, or "Select From Gallery" to select the saved screenshot from your phone's album.

Step 8: Upload Your Receipt and Tap "Next" to Submit

Once your TNG receipt image has been selected and successfully uploaded, it will appear as a thumbnail in the receipt area on the LUCKYTOWN PLUS top-up screen. You can tap "Add More" if you need to attach additional receipt images. When ready, tap the yellow "Next" button to submit your top-up request to the LUCKYTOWN PLUS finance team for processing. Tap "Cancel" if you need to make any changes before submitting.

Step 9: Submission Successful - Your Deposit Will Be Credited Within 10 Minutes

After tapping "Next" to submit your receipt, LUCKYTOWN PLUS will display a confirmation popup showing "Request Top Up Success" with a gold checkmark. Tap "Got It" to dismiss the confirmation screen. Your TNG top-up request has been successfully submitted. The LUCKYTOWN PLUS finance department will review your receipt and credit the deposited amount to your Cash wallet within 10 minutes. Once credited, you can immediately use your balance to play any game on LUCKYTOWN PLUS.

Other Top-Up Methods Available on LUCKYTOWN PLUS

Bank Transfer - Deposit Directly from Any Malaysian Bank

Prefer using your bank account? LUCKYTOWN PLUS also supports bank transfer top-ups from all major Malaysian banks including Maybank, Public Bank, CIMB Bank, and Hong Leong Bank. The process is similar to the TNG top-up: select Bank Transfer from the Top Up screen, enter your amount, copy the receiving account number, transfer via your banking app, upload your receipt, and submit.

Instant Top Up - Fastest Deposit, No Receipt Upload Required

For the fastest possible deposit experience, LUCKYTOWN PLUS also offers an Instant Top Up option. Unlike Bank Transfer and TNG Transfer which require a receipt upload and manual processing, Instant Top Up is processed automatically and credited to your wallet in real time, with no receipt upload required. Select "Instant Top Up" from the Top Up / Withdraw screen to use this method.

Duit Now - Fast Cashless Deposit via QR or Account Number

LUCKYTOWN PLUS also supports Duit Now as a top-up method, allowing members to make fast cashless deposits using the Duit Now interbank transfer network. Simply select "Duit Now" from the Top Up / Withdraw screen and follow the on-screen instructions to complete your deposit quickly and securely.

Frequently Asked Questions - LUCKYTOWN PLUS Touch N Go Top Up

How Long Does a TNG Top Up Take to Be Credited on LUCKYTOWN PLUS?

After successfully uploading your TNG transfer receipt on LUCKYTOWN PLUS, the finance department will review and process your deposit within 10 minutes. Once approved, the credited amount will appear in your LUCKYTOWN PLUS Cash wallet. If your top-up has not been credited after 10 minutes, please contact the LUCKYTOWN PLUS Helpdesk or customer support for assistance.

What Is the Minimum and Maximum Deposit via TNG on LUCKYTOWN PLUS?

The minimum TNG deposit amount on LUCKYTOWN PLUS is MYR20 per transaction, and the maximum is MYR20,000 per transaction. There is no restriction on the number of top-up transactions you can make, and the remaining top-up count is listed as Unlimited on the Top Up screen, allowing you to recharge your wallet as many times as needed throughout the day.

Why Was My TNG Top-Up Rejected?

The most common reason for a TNG top-up rejection on LUCKYTOWN PLUS is a mismatch between the Touch N Go account holder name and the verified real name on your LUCKYTOWN PLUS account. Always ensure both names match exactly. Other causes may include an incorrect transfer amount, an unclear or incomplete receipt image, or flagged keywords in the TNG transfer remarks field. Contact the LUCKYTOWN PLUS Helpdesk immediately if your top-up is rejected for guidance on resubmission.

Do I Need to Upload a Receipt for Every TNG Top Up?

Yes. Every TNG transfer top-up on LUCKYTOWN PLUS requires a receipt upload as proof of payment. After completing your Touch N Go transfer, take a clear screenshot of the transaction confirmation in your TNG app and upload it via the "Please upload receipt" section in the LUCKYTOWN PLUS top-up screen. Top-up submissions without a receipt cannot be processed by the finance department.

Top Up LUCKYTOWN PLUS via Touch N Go Now - Fast, Easy & Credited Within 10 Minutes

Ready to fund your LUCKYTOWN PLUS account using Touch N Go? It takes less than 5 minutes, with a minimum of MYR20 and processing within 10 minutes. Follow the 9 steps above, transfer to the displayed TNG account, upload your receipt, and start playing immediately. Log in to your LUCKYTOWN PLUS account now to make your TNG deposit today.