New to LUCKYTOWN PLUS or simply want to make sure you are using the platform to its full potential? This platform introduction page is your complete guide to every key feature - from creating your very first account to managing your bank details and verifying your identity. Each section below includes a dedicated tutorial video along with clear written steps so you can follow along at your own pace, on any device.
To get started on LUCKYTOWN PLUS, click the Sign Up button on the homepage. You will be prompted to fill in your Recommender details. You can type the Recommender name manually, or tap the Photo Gallery icon to scan the Recommender QR code directly from your device. Once done, click Next to continue.
On the next screen, enter your Real Name and preferred Account Name. Click Verify Account Name to confirm your entry. Then set a strong password and re-enter it to confirm. Make sure your password is unique and not shared with other platforms.
Enter your phone number based on your country and region. Click Sign Up, then tap Get OTP to receive a one-time password on your registered mobile number. Enter the OTP in the field provided and click Proceed.
After OTP verification, you will be prompted to create a 6-digit transaction password. Click Next and enter the same password again to confirm. Click Confirm and your LUCKYTOWN PLUS account registration is complete. You are now ready to log in and start playing.
Watch Registration TutorialLog in to your LUCKYTOWN PLUS account and click Top Up on the main menu. From the list of deposit methods, select Bank Transfer to proceed.
Key in the amount you wish to deposit. The minimum top up amount is RM20 and the maximum is RM20,000. Once you have entered the amount, click Next to continue.
Choose your preferred bank from the list displayed. Click Agree and then select Next. You will be shown an account number - copy it carefully and proceed to make the bank transfer from your own banking app or online banking portal.
After completing the bank transfer, take a screenshot of the payment receipt. Return to LUCKYTOWN PLUS and click the upload icon to submit your receipt image. Click Next and wait a few minutes. Your top up will be credited to your LUCKYTOWN PLUS wallet once confirmed.
Watch Bank Transfer Top Up TutorialFrom your LUCKYTOWN PLUS account, click Top Up and select Instant Top Up. Tap RapidPay from the available options to begin the instant deposit process.
Enter the amount you wish to deposit. The minimum top up is RM20 and the maximum is RM5,000 via RapidPay. Click Proceed, then review the top up amount on the confirmation screen and click Proceed again to continue.
Choose the bank you want to use for this transaction and click Next. Enter your bank username on the RapidPay page. Confirm your bank security image to ensure you are on the correct page, then enter your bank password to authenticate.
Review your top up information carefully and click Continue. Open your personal banking app and approve the transfer when prompted. Wait for the bank confirmation. Once the transfer is authorised, your RapidPay top up on LUCKYTOWN PLUS is complete and funds will be reflected instantly.
Watch RapidPay Top Up TutorialLog in to LUCKYTOWN PLUS and tap Top Up. Select Bank Transfer from the deposit options. Enter your desired top up amount and click Next.
Select the bank associated with your DuitNow transaction. Click I Have Read and Agree, then tap Next. Copy the account number shown on the screen - you will need this in your Touch N Go app.
Open your Touch N Go eWallet app and tap Transfer. Select DuitNow, then choose the bank, e-wallet, or account type. Tap on the payee field, select the bank, and paste the account number you copied from LUCKYTOWN PLUS. Select the bank for fund transfer and click Next Step. Enter the deposit amount and fill in your personal game account ID in the transfer instructions field. Tap Confirm, then enter your eWallet PIN to authorise the payment.
Once the transfer is complete, take a screenshot of the receipt in your Touch N Go app. Return to the LUCKYTOWN PLUS platform and upload the receipt image. Click Next and your TNG DuitNow top up is confirmed.
Watch TNG DuitNow Top Up TutorialFrom the LUCKYTOWN PLUS home screen, tap the icon at the bottom right corner. Select Personal from the menu, then tap Bank Account. You will see the option to add a new account.
Tap Add Bank Account and select Personal Withdrawal Account. Enter your full Account Name and Account Number accurately. Tap I Have Read and Agree, then click Next to proceed.
Enter your 6-digit LUCKYTOWN PLUS transaction password to authenticate the request. Once verified, your bank account will be successfully added and is ready for use in future withdrawals.
For the safety of your funds, LUCKYTOWN PLUS requires that withdrawals are made to the same account name used during deposit. If you need to modify or delete your bank account details, tap the relevant option, make your changes, and click Next to finalise the update.
Watch Add Bank Account TutorialFrom the LUCKYTOWN PLUS home screen, tap Contacts and select one of your contacts. Choose Transfer and enter RM0.10 as the transfer amount. At the password screen, tap Forgot Password to begin the reset process.
Enter your registered phone number and tap Get OTP. A one-time password will be sent to your mobile number. Enter the OTP in the field provided to verify your identity.
Once your identity is verified, enter your new 6-digit transaction password. Re-enter the same password to confirm it. Click Next and your LUCKYTOWN PLUS transaction PIN has been successfully changed.
Watch Change Transaction PIN TutorialReal name verification on LUCKYTOWN PLUS requires a linked bank account. Go to Personal at the bottom right corner of the home screen. If you have not yet added a bank account, select Bank Account and tap Add Bank Account. Choose your bank, enter your Account Name and Account Number, click Read, and confirm with your transaction password.
After your bank account has been added, return to the Personal section and tap Settings. Select Real Name Verification from the options available.
Tap Account Name and select the bank account you just added. Enter your Real Name - this must exactly match the name registered with your bank account. Click Confirm to submit your verification request.
Your real name verification submission will be reviewed within three working days. Once approved, your LUCKYTOWN PLUS account will be fully authenticated and your real name verification will be successfully bound to your profile.
Watch Real Name Verification TutorialFrom registering your account to topping up, adding your bank, and verifying your identity - LUCKYTOWN PLUS has made every process simple and transparent. All tutorials are available to guide you whenever you need them. Not yet a member? Sign up now using your Malaysia phone number and experience a platform built around clarity, security, and player satisfaction.
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